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Quality Policy

International City Ordonnansen AB is a leading provider of national and international express transport services. We strive to offer exceptional quality in our services by maintaining high availability, delivering superior service, minimizing lead times, and guaranteeing delivery reliability.

To achieve this, we prioritize the following principles:

  1. Effective Planning and Flexibility: We meticulously plan and organize our transports to ensure efficient and smooth deliveries. We are also flexible enough to handle any changes or specific needs that may arise during the process.

  2. Adherence to Agreements: We closely adhere to the agreements and commitments we have with our customers and partners. We aim to meet the agreed-upon expectations and deliver according to the agreed schedule and specifications.

  3. Modern Fleet: We invest in and maintain a modern vehicle fleet that meets the highest quality standards, ensuring reliability and efficiency in our transports.

  4. Competent and Engaged Employees: We recognize that the competence and engagement of our employees are crucial to delivering outstanding service and maintaining our quality. We invest in their development and well-being to ensure their motivation and commitment.

  5. Continuous Improvement: We continuously strive to improve our company and our employees to stay at the forefront of our industry. By being innovative and adopting new methods and technologies, we can best meet our customers' needs.

By adhering to these principles and constantly improving ourselves, we ensure that International City Ordonnansen AB delivers high-quality express transport services and meets our customers' expectations.

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